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Process
In order to achieve correct provision of services, ACTel has defined a methodology that determines different processes in each case.
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Audit

The performance of an audit includes following stages: previous meeting, visits, study phase and documentation elaboration, final meeting.

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Consultancy

The performance of a consultancy includes following stages: previous meeting, study phase and documentation elaboration, final meeting.
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Projects
The implementation or management of a project consist of following stages: previous meeting, planning, implementation and follow-up, delivery and training, final meeting.
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